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Paper: Growth Hacking: A Critical Review to Clarify Its Meaning and Guide Its Practical Application (2023)

Synopsis

Here is a summary of the key points from the attached paper:

  • Growth hacking is increasingly recognized as a way to bridge the gap between strategy definition and implementation. However, there are some myths and flawed assumptions about what growth hacking is.
  • This paper reviews the literature and includes insights from practitioner interviews to clarify what growth hacking is and provide tips on how to implement it.
  • Key myths addressed:
    • Growth hacking is not just for platforms and high-tech companies
    • Growth hacking is not just a marketing strategy
    • Growth hacking is not a predefined process
  • The paper proposes that growth hacking has undergone two waves of evolution:
    • Wave 1 focused on marketing tactics for rapid customer and revenue growth
    • Wave 2 sees it as a methodology for continuous experimentation and improvement across the business
  • Growth hacking requires data gathering capabilities and a flexible organizational structure to support rapid experimentation. It involves cross-functional teams rather than just marketing.
  • The paper includes an illustrative case study of how IKEA adapted its business model during COVID-19 using growth hacking principles. This demonstrates the applicability of growth hacking beyond digital startups.
  • Implications discussed include:
    • Theoretical contributions to defining and conceptualizing growth hacking
    • Practical tips for managers on implementing growth hacking
    • Role of growth hacking in bridging strategy execution gaps

The paper clarifies misconceptions about growth hacking and provides a basis for further research on managing growth hacking across different types of companies.

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